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"The biggest, single benefit from implementing Steton's software can be described in one word: efficiency."

--Debe Nagy-Nero
Director of Food Safety for The Holland, Inc.

The Holland, Inc. is made up of three successful and steadily growing restaurant brands based in the Northwest. Burgerville, The Holland's largest restaurant chain, has established itself as a favorite Northwest tradition by providing great-tasting hamburgers containing ingredients exclusively from the region.

The Challenge: Making Use of Audit Information Quickly

The Holland is committed to consistently delivering high-quality foods that keep their customers returning. To monitor The Holland's performance, audits are regularly performed to evaluate each restaurant's compliance to quality and safety standards.

Like many growing companies, however, The Holland faced the challenge of maintaining high quality and safety standards while managing growth. Debe Nagy-Nero, Director of Food Safety, knew that at their current size, The Holland needed help.

Performing regular audits wasn't a problem. A thorough performance evaluation was achieved by filling out an extensive 12-page document for each restaurant audit. But according to Nagy-Nero, “Once the report was completed, it was filed away. Making use of the audit information was primarily done by recalling critical issues from memory."

The Discovery: Finding Steton

Nagy-Nero cautiously investigated the technology options available until she found the best solution for The Holland. Her search led her to Steton, the leading provider of mobile data collection and reporting software for quality and safety professionals.

Key Benefit: Efficiency

According to Nagy-Nero, “The biggest, single benefit from implementing Steton's software can be described in one word: efficiency. After our audits are performed and uploaded into Steton Quality Suite, all our information is available. Now, at any time, we can pull up non-compliant issues. We instantly know where restaurants need to improve and can quickly provide the necessary employee training."

Key Future: Expanding Internally

Nagy-Nero is pleased with the difference Steton is making with The Holland, stating, “Implementing Steton's software has dramatically streamlined the audit process. In addition, it has made analytical projects, such as gathering information to identify trends, as easy as a couple clicks of the mouse."

“It has also established a standard of efficiency that I believe will eventually permeate all departments of our organization. As far as food safety and quality goes, we will begin to take greater advantage of the technology available from Steton to monitor food temperatures. I foresee other departments, such as human resources, accounting, and the maintenance departments, all utilizing Steton's technology. This will provide critical company information in a central database with greater control of information and greater use of information to make the best business decisions."

More on Steton: Empowering Organizations

Established in 1996, Steton is the leading provider of mobile data collection and reporting software for quality and safety professionals responsible for public health and consumer safety. Steton empowers organizations to avoid loss and increase compliance through improved data accuracy, corrective action management, and real-time reporting.

A snapshot of Steton's clients include the top three quick-service restaurants in the world, the world's number one retailer, leading food processors, the global leader in contract food service, the world's largest hotel chain, leading third-party auditors and labs, government agencies, airlines, correctional facilities, and the list goes on. These prominent organizations have turned to Steton to help protect their most valuable assets — people, products, and brands. Steton's rapidly expanding list of clients across multiple industries has made Steton's software the technology standard for quality and safety professionals.