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General Mills

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"The ability [SQS] gives us to produce high-level reports that combine monthly audit results from our 80 plants is very important to us."

--Sarah Geisert
Director of Global Regulatory Affairs for General Mills

As one of the largest food companies in North America, General Mills has a big job to do when it comes to their quality assurance programs. And with 11.5 billion in net sales, it's obvious they take quality very seriously.

When it became evident the old “paper and pencil" method for gathering critical business data wasn't getting the job done, General Mills turned to Steton to help them streamline their quality assurance business processess.

Key Benefit: Real-time Reporting

"Steton's system has made our business processes more efficient on the corporate level by providing real-time reporting information," states Sarah Geisert, General Mills' Director of Global Regulatory Affairs. “Historically, we waited 2-3 weeks for reports to be generated. Now, reports are available immediately after the audit is performed."

Real-time reporting was just one of several benefits General Mills has experienced since deploying the Steton Quality Suite. With products and brands sold in more than 100 countries around the world, a centralized reporting system easily accessed by international offices was critical to the success of the quality assurance program.

“One key reason General Mills deployed the Steton Quality Suite is that it provides a flexible, web-based system that can be accessed anywhere around the world," states Geisert. “The ability it gives us to produce high-level reports that combine monthly audit results from our 80 plants is very important to us."

Additional Benefits: Data Accuracy

Of course, gathering more data faster doesn't mean a thing if the data isn't accurate. With Steton's “Closed-Loop" approach to quality assurance, General Mills is able to collect more critical business data in real time, with far greater accuracy, dramatically enhancing their ability to quickly identify potential problems and make the necessary adjustments.

States Geisert, “Steton's mobile auditing solution has dramatically improved our data accuracy, which helps us better understand the risks we're facing, and how we need to prioritize our resources."

More on Steton: Empowering organizations

Established in 1996, Steton is the leading provider of mobile data collection and reporting software for quality and safety professionals responsible for public health and consumer safety. Steton empowers organizations to avoid loss and increase compliance through improved data accuracy, corrective action management, and real-time reporting.

A snapshot of Steton's clients include the top three quick-service restaurants in the world, the world's number one retailer, leading food processors, the global leader in contract food service, the world's largest hotel chain, leading third-party auditors and labs, government agencies, airlines, correctional facilities, and the list goes on. These prominent organizations have turned to Steton to help protect their most valuable assets — people, products, and brands. Steton's rapidly expanding list of clients across multiple industries has made Steton's software the technology standard for quality and safety professionals.